Returns & Exchange
Return an Item
You may return your item for a refund within 60 days of your purchase.
We can only refund items in their original packaging and that are unused.
Original shipping and handling charges are non-refundable.
All returns are subject to a 10-15%** restock fee, which will be deducted from your refund amount.
**exact restock fee percentage will be determined upon return authorization approval**
You are responsible for all return freight charges, including duty and tax, if applicable.
We cannot accept C.O.D. shipments.
For your protection, we suggest all returns be sent back to us through a traceable carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable.
Items that cannot be returned for a refund include:
Clearance items
Final sale items
Products that have been used, installed, broken or altered will not be refunded.
Exchange an Item
You may return your item for an exchange within 60 days of your purchase.
You are responsible for all return freight charges, including duty and tax, if applicable.
We cannot accept C.O.D. shipments.
For your protection, we suggest all returns be sent back to us through a traceable carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable.
Products that have been used, installed, broken or altered will not be exchanged.
Warranty Policy
Warranty coverage varies by item, with warranty terms commencing on purchase date of your item.
Please contact us directly for your specific item issue if one arises.
You are responsible for all return freight charges, including duty and tax, if applicable.
We cannot accept C.O.D. shipments.
For your protection, we suggest all returns be sent back to us through a traceable carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable.
Concerns or Questions
If You Have Concerns or Questions:
Please call us at 1-866-824-4118 before you purchase so we can answer your questions and make sure you are comfortable. We have earned top customer service awards because we consistently make our customers happy!